If you have some specific questions about any of our products which are not listed in the F.A.Q., please mail us at: support@scarbee.com. You can also visit the forum to find some of your answers.

1.	I Can't copy DVD's to my Hard Drive!

I Can't copy DVD's to my Hard Drive!

This is unfortunately a quite common problems with DVD's. First of all make sure your DVD player is compatible with DVD-R, sincd our DVD's are burned in DVD-R format. Also try upgrading the firmware of your DVD player or buy a new one. DVD and CD drives are worn out pretty fast as lasers are turn on each time you boot computer. So after a year or two the CD or DVD player may already be bad.